MMarketing Against The Grain
← All episodes
02 January 2025

AI Agents Will Kill Marketing As We Know It, According to Perplexity's Founder

2Frameworks
9Insights

Listen

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 2

Hot Take04:00

AI Buying Could Reduce Marketing to a Functional Spec Sheet

An agent can translate a user’s preferences into explicit constraints such as price, location, and required characteristics. This threatens emotional advertising because products may be filtered out before brand affinity or creative campaigns can influence the decision.

  • User prompts become machine-readable purchasing criteria
  • Agents can filter advertisements against explicit requirements
  • Functional fit may outweigh emotional brand preference
  • Consumer software buying may resemble enterprise procurement

You have said to that agent, I want the cheapest.

Kieran Flanagan · 04:00

it reduces everything to a pre-programmed list of functional specs.

Kieran Flanagan · 05:30
#product specs#brand#procurement#advertising
Hot Take10:30

The Agent May Replace the Human Across the Whole Funnel

The envisioned agent consumes advertising, conducts organic research, signs up for software, and operates the product. Humans move above the interface while marketers and go-to-market teams increasingly design experiences for agents as the primary users.

  • One agent could span discovery, research, signup, and product use
  • Humans may stop visiting vendor websites and operating software directly
  • Go-to-market work may increasingly serve automated agents
  • Products and websites may need agent-first interfaces

The agent has taken my place.

Kieran Flanagan · 10:30

in the future, a lot of the things that we may do may be to service agents.

Kieran Flanagan · 10:30
#go-to-market#agent-first#software#marketing

Explainer· 4

Explainer01:30

AI Agents Could Become the New Advertising Audience

Advertising may shift from persuading humans to supplying information that attracts and satisfies AI agents. Merchants would compete for an agent’s attention while the human user remains insulated from the ads.

  • AI agents may consume ads on behalf of users
  • Brands could compete for agent attention instead of human attention
  • Users may receive purchasing outcomes without seeing advertising

The human never consumes the ad in and of itself.

Kieran Flanagan · 02:00

They're competing for the agents' attention.

Aravind · 02:00
#ai agents#advertising#attention#marketing
Explainer02:30

AI Agents May Run the Entire B2B Buying Process

Kieran predicts that agents will evaluate, purchase, and begin using business software for users. Advertising would therefore target the system conducting procurement rather than the person who ultimately benefits from the product.

  • Agents could select and purchase B2B software
  • Procurement may occur with little direct human involvement
  • Marketing information must become legible to automated buyers

in the future I can see an agent going through the full B2B procurement process, going through how to choose software, buy software, and actually…

Kieran Flanagan · 02:30

the agent is the thing that is doing the procurement on behalf of the user.

Kieran Flanagan · 03:00
#b2b#procurement#software#ai agents
Explainer05:30

Enterprise Procurement Offers a Preview of Agent Commerce

Large enterprises already screen vendors against mandatory functionality before considering softer brand attributes. Kieran argues that agent-mediated commerce could extend this procurement pattern across the broader software market.

  • Enterprise buyers use mandatory functionality lists
  • Brand sentiment cannot compensate for missing requirements
  • Agent commerce could apply enterprise-style screening to all software

If you don't have this spec list, this kind of list of uh functionality that you need to have to be considered in that procurement…

Kieran Flanagan · 06:00

this is basically saying that all software is going to be bought that way

Kieran Flanagan · 06:30
#enterprise#procurement#software buying#brand
Explainer09:00

Multimodal Agents Could Learn Software by Watching Users

Screen-aware agents can guide people through software while observing how they work. Over time, that observation may let the agent move from assisting with a task to executing the task through connected tools.

  • Screen-aware agents can provide contextual product guidance
  • Agents can learn workflows from browser activity
  • Tool connections allow agents to perform jobs inside applications
  • Assistance may evolve into autonomous execution

It can see your screen.

Kieran Flanagan · 08:30

it's learning how I use the software.

Kieran Flanagan · 10:00
#multimodal ai#software#automation#agents

Story· 1

Story07:00

Deep Research Can Eliminate the Marketer’s Website Touchpoint

Kieran demonstrates how Google’s deep-research capability can inspect dozens of websites and return a consolidated tutorial. Because the user may never visit the cited sources, marketers lose opportunities to persuade prospects during the research journey.

  • An agent researched 37 websites for one task
  • The user received a comprehensive tutorial without browsing sources
  • Fewer website visits mean fewer opportunities for conversion
  • Citations can build trust without generating source traffic

It researched 37 websites, right?

Kieran Flanagan · 07:30

I never have to visit any of these websites.

Kieran Flanagan · 08:00
#deep research#search#web traffic#conversion

Tool· 1

Tool09:30

Model Context Protocol Turns Claude Into a Tool-Using Agent

Kieran presents Claude’s Model Context Protocol as an early indication of agents becoming active software operators. Connecting Claude to services such as Brave Search gives it tools that can be invoked to complete jobs rather than merely answer questions.

  • Model Context Protocol gives Claude access to external tools
  • Connected search expands what the agent can do
  • Tool access lets users assign jobs inside integrated services

you can actually give Claude tools so I can connect it to Brave Search.

Kieran Flanagan · 09:30

because you've given it access to tools, you can ask it to do different jobs within those tools.

Kieran Flanagan · 10:00
#mcp#claude#tools#automation

Takeaway· 1

Takeaway08:00

AI Citations May Increase Trust Without Sending Traffic

AI products cite their sources to reassure users that generated answers are grounded rather than hallucinated. Yet a sufficiently complete answer can satisfy the user without producing clicks for the cited websites.

  • Citations help users assess whether an answer is grounded
  • Source attribution does not guarantee referral traffic
  • Comprehensive AI answers can end the research journey

people feel much more comfortable if it cites the resources so it knows it's not hallucinating.

Kieran Flanagan · 08:00

But I'm never going to go and look at any of these because I actually have a pretty comprehensive tutorial and it works really well…

Kieran Flanagan · 08:30
#citations#trust#search traffic#hallucinations