MMarketing Against The Grain
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24 March 2026

AI Is Making Your Marketing Worse (And How to Fix It)

2Frameworks
8Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster13:00

Faster AI Production Does Not Automatically Mean Better Marketing

The episode rejects the assumption that production speed is inherently valuable. AI can support speed and quality simultaneously, but only when human judgment slows the process at the right moments and rejects weak work.

  • Production speed is not a substitute for quality
  • Creating more assets does not mean every asset should be published
  • Human direction determines whether efficiency becomes an advantage
  • Uncontrolled volume produces forgettable creative

Because just because you can create more content and creative assets with AI, doesn't mean you should, right?

Host · 13:00

So, just because you can do fast, doesn't mean you can do better.

Host · 14:30
#quality#creative direction#ai content

Hot Take· 2

Hot Take00:00

Why More AI Marketing Is Producing Worse Work

The host argues that marketing teams are increasing volume, channel coverage, and autonomous execution without improving substance. The central problem is not access to AI tools but the lack of people and operating structures capable of directing them well.

  • AI has increased marketing output faster than output quality
  • More autonomous execution creates new management problems
  • The decisive gap is human skill and operating structure, not tool availability

Most marketing teams are scaling with AI right now. It is the AI explosion, but the output is getting much, much worse for these marketing…

Host · 00:00

The gap is not tools, it's how you have people using AI.

Host · 02:30
#ai marketing#content quality#marketing teams
Hot Take14:30

AI Management Skills Will Matter More Than Job Elimination

The closing argument reframes the employment debate around workers who can manage AI effectively. The host predicts growing value for people who supervise execution, improve outputs, and turn agents into reliable extensions of a marketing organization.

  • The key divide may be AI capability rather than job title
  • Human oversight improves agent performance over time
  • Future marketing work will emphasize directing and evaluating AI
  • Execution shifts toward machines while accountability remains human

AI won't replace workers, workers who can use AI will replace workers who don't.

Host · 14:30

we're going into the era of where people are going to be skilled in managing AI and making the output from AI better.

Host · 15:30
#future of work#ai skills#marketing careers

Explainer· 2

Explainer01:00

Marketing Has Entered AI's Messy Middle

AI creation is now universally accessible, but widespread access has not produced substantial work. The shift from one-off prompting to autonomous deployment has moved teams into a messy middle where operational capability lags behind technical possibility.

  • Most teams can create with AI but struggle to create substance
  • Agents have changed AI from a prompted tool into deployed infrastructure
  • Experimentation is widespread, while mature scaling remains uncommon

Everyone can use AI to create things, but they're not using AI to create things of any real substance.

Host · 01:00

Marketing teams went from using AI to deploying AI.

Host · 01:30
#ai adoption#agents#marketing operations
Explainer02:00

Answer Engines Have Rewritten Brand Discovery

Buyers increasingly ask AI systems for direct product recommendations instead of navigating conventional search results. The host presents this as an urgent visibility problem because brands absent from answer-engine responses may never enter the buyer's consideration set.

  • AI-sourced referral traffic has risen rapidly
  • Direct answers are replacing parts of the traditional search journey
  • Many brands have not begun adapting their discovery strategy
  • Legacy SEO assumptions may no longer cover the full buyer journey

The way buyers discover brands has fundamentally changed, and most marketing teams are still running their SEO strategy like it was built for 2020.

Host · 02:00

You need to appear in these answer engines to even be in the conversation for the product or service that you offer.

Host · 08:30
#aeo#search#brand discovery#chatgpt

Story· 2

Story07:00

How Unilever Governs AI With a Brand DNA System

Unilever created a training repository that restricts AI models to approved brand voices, values, and visual identities. The example demonstrates that enterprise AI performance comes from governed systems rather than uncoordinated content generation.

  • Approved brand material constrains model behavior
  • Governance can improve both production speed and performance
  • Brand consistency becomes infrastructure rather than an informal preference
  • Managed AI systems can outperform unmanaged volume

They've built what they call a brand DNA system.

Host · 07:00

So, that's not just speed, that's a managed system.

Host · 07:30
#unilever#brand governance#enterprise ai
Story13:30

Unilever Cut Creative Concepts From Weeks to Two Hours

Unilever's internal Sketch Pro tool enabled teams to bring a consumer concept to life in two hours rather than weeks or months. The host attributes the result to human direction of concept, brief, and aesthetics combined with AI execution tuned to the company's needs.

  • Internal tooling compressed the concept-production cycle
  • Humans retained control of creative direction
  • Fine-tuning aligned execution with enterprise needs
  • The reported gains included speed, cost savings, and stronger engagement

they were able to use this tool to bring a concept to life for consumers in 2 hours. Not 2 weeks, not 2 months, 2…

Host · 13:30

The AI creative director decides the concept, the brief, the aesthetics, and the AI is executing that, and it's fine-tuned for their needs.

Host · 14:00
#creative ai#unilever#design tools#marketing efficiency

Takeaway· 1

Takeaway11:30

AI Can Be Technically Correct and Emotionally Wrong

The Coca-Cola example highlights a quality dimension that automated checks can miss: emotional fit. Brands still need experienced humans who can detect when accurate, polished output lacks the feeling, taste, or creative judgment expected by the audience.

  • Technical correctness is not the same as brand fitness
  • Emotional judgment remains a human responsibility
  • High-volume AI content can expose weak creative standards
  • Audience needs should precede content generation

And that's maintaining brand voice at scale, knowing when the AI output is technically correct, but emotionally wrong, right?

Host · 12:00

It's about starting with a deep, deep understanding of people's needs and desires.

Host · 12:30
#brand voice#creative quality#coca-cola#human judgment