Mission, Brand Positioning, and Product Positioning Are Not the Same
Kipp challenges the idea that HubSpot's Grow Better mission is itself the company's brand positioning. He distinguishes the mission from the deeper explanation of how the company enables growth, then argues that brand and product value propositions should still remain tightly connected.
- A mission describes the broader purpose of the company.
- Brand positioning explains how the company delivers on that purpose.
- Product positioning expresses concrete benefits in customer language.
- Different levels of messaging should connect rather than operate as separate stories.
“Grow Better is not our brand positioning, it's our mission, you know?”
“if your brand and product position are separate, like you're saying, then you just have a shitty brand and product messaging platform.”