Why Personalized Tutorials Still Aren't Personal Enough
Traditional search and YouTube tutorials may be directionally useful while failing on model-specific details. Multimodal AI instead generates guidance for the exact bicycle, vacuum, slide, or other object in front of the user, creating what Bodner calls a one-of-one experience.
- Generic tutorials often demonstrate the wrong product model
- Small physical differences can make instructions unusable
- Visual context enables advice tailored to one user's situation
- One-of-one guidance differs from conventional personalization
“it's like oh that's actually not the exact vacuum model that I have”
“it creates a oneofone personal experience not personalized experience”