Streaming May Need to Recreate Television to Reduce Subscriber Churn
Kieran argues that releasing complete seasons encourages customers to binge and cancel. Weekly releases extend the viewing window and give a service more time to introduce another compelling show, although that model begins to resemble traditional television.
- Full-season releases make binge-and-cancel behavior easy
- Weekly episodes keep subscribers engaged over a longer period
- A spaced release schedule creates time to launch the next show
- Solving churn may require streaming to adopt television-like habits
“Because the problem with streaming for the most part is the churn.”
“But then we're like we're kind of reverting back to TV in some sense.”