MMarketing Against The Grain
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Yuliya Bel19 March 2024

How To Get Your First 100 Customers Using Ai In Social Media

4Frameworks
10Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster05:30

Automation Does Not Make Generic Social Replies Persuasive

The guest warns that AI-assisted engagement often sounds botlike even when a real person sends it. Effective content still needs contextual understanding, authentic voice, relevance, and enough personality to avoid the polished but empty tone common in corporate social posts.

  • AI-generated language should mirror the sender's voice.
  • Replies must understand the surrounding conversation.
  • Corporate jargon suppresses engagement.
  • Automation cannot compensate for weak or irrelevant content.

the content has to be smart and authentic and engaging

Yuliya Bel · 06:00

it's so corporate sounding and it's so not again not to D deoy

Yuliya Bel · 06:30
#ai writing#authenticity#personalization#content

Hot Take· 1

Hot Take01:00

Why Social Data Becomes More Valuable in the AI Era

The episode argues that AI does not make social media less important; it makes proprietary social data more strategically valuable. Real-time conversations, relationships, and sentiment can enrich models, guide decisions, and differentiate companies whose competitors use similar foundational AI.

  • AI models require useful and differentiated data.
  • Social platforms contain real-time sentiment and behavioral signals.
  • Proprietary data structures and enrichment layers can become defensible assets.
  • Social licensing deals show that model providers value this information.

data is gold but I think this is really going to be the mode the proprietary mode of companies

Yuliya Bel · 01:30

AI models by themselves don't mean all that much without the data

Yuliya Bel · 10:00
#social data#ai#data moat#sentiment

Explainer· 3

Explainer07:00

What Effective Brand Shitposting Actually Means

Effective shitposting is described not as random offensiveness but as culturally aware participation. A brand notices a current joke or format, applies a clever industry-specific twist, and behaves more like a member of its audience's community than a corporate announcement feed.

  • Follow current jokes and formats on the platform.
  • Repurpose trends for the audience's industry or identity.
  • Mix product and build-in-public posts with lighter cultural participation.
  • Prioritize clever relevance over sheer outrageousness.

taking the the the latest Twitter gag and like kind of the the joke that's been going around

Yuliya Bel · 07:00

the subtlety of taking what's happening in pop culture and putting a Twist on it that's relevant to what you're saying

Kipp Bodnar · 08:30
#memes#brand voice#culture#shitposting
Explainer11:00

How Social Intelligence Can Solve AI's Blank-Page Problem

Companies often know they should use AI but struggle to select use cases, configure tools, and launch something useful. Social and customer data can preconfigure experiences around the user's identity, business, voice, and priorities, reducing setup friction and enabling faster learning loops.

  • Many businesses lack a clear starting use case for AI.
  • Launching a usable first version is necessary to collect feedback.
  • Social intelligence can supply context about users and markets.
  • Better tools should arrive preconfigured rather than exposing raw dashboards.

it comes preconfigured for you it understands who you are who your business is what your voice is

Yuliya Bel · 11:30

the value is getting something live and iterating and learning with your audience with your customers

Kipp Bodnar · 13:00
#ai adoption#personalization#product design#customer data
Explainer14:00

Personalization Requires the Who, When, and How

A CRM can establish who a prospect is, but effective outreach also requires knowing when the person has a relevant need and how to communicate in their language. Social activity can reveal current pain points and provide the contextual hooks needed for timely, credible contact.

  • CRM records establish prospect identity and fit.
  • Real-time activity can indicate timing and need.
  • Outreach should reference the prospect's expressed pain points.
  • Using customer language improves credibility and conversion.

understanding that intense especially in real time

Yuliya Bel · 15:00

everyone wants to know that hey like people have thought about this call before the call

Yuliya Bel · 16:00
#personalization#crm#buyer intent#outbound

Story· 2

Story27:00

How Notice's Leaderboards Expanded From VCs to Global Fandoms

Notice initially expected its social-capital leaderboards to appeal mainly to founders and venture capitalists. Adoption spread into cat communities, music fandoms, and even Turkish election campaigning, demonstrating how widely people value public rankings and social status.

  • The product began with a narrow technology audience.
  • Unexpected communities adopted the rankings organically.
  • Fandoms expanded the leaderboard's reach.
  • Political candidates reportedly used rankings in election messaging.

I knew that it was going to be viral when like cat Twitter started pulling up

Yuliya Bel · 27:30

turkey had elections and we saw that some of their candidates were using leaderboard rankings as part of their um slogans

Yuliya Bel · 28:00
#leaderboards#social capital#virality#notice
Story39:00

The High-Risk Launch That Turned Rankings Into Distribution

Notice curated its early leaderboards with prominent creators who could approve the initial participants and announce their categories. Engagement appeared absent for the first few minutes, creating a moment of panic, before the launch began to spread and validated the team's concentrated bet.

  • The team deliberately seeded categories rather than launching an empty product.
  • Recognized creators helped curate and distribute the rankings.
  • The product tapped status, comparison, and competition.
  • The launch required product work and reputational risk without guaranteed demand.

you can have like vetting approval of who goes on the leaderboards first

Yuliya Bel · 39:30

we took a b we were super excited like the team like like woke up super early and there was a lot of energy and…

Yuliya Bel · 40:00
#product launch#leaderboards#seeding#growth

Tool· 1

Tool21:30

The Social Signals That Make Sales Research Actionable

Useful social intelligence extends beyond profile details. Teams can examine relevant posts, content interactions, competitor mentions, launch engagement, relationship strength, and recency to prepare outreach without requiring each salesperson to conduct hours of manual research.

  • Review relevant content posted and engaged with by the prospect.
  • Track competitor discussion and engagement.
  • Find warm connections through company and investor networks.
  • Rank relationship strength using interaction and recency.
  • Surface research inside the salesperson's existing CRM workflow.

here's the things that they're saying here's the things that they're thinking here's the things that they're interacting with

Yuliya Bel · 21:30

doing the research for every single salesperson is a lot of time it's costly it's inefficient

Yuliya Bel · 24:30
#sales intelligence#social signals#competitors#research

Takeaway· 2

Takeaway03:30

The Underrated Distribution Power of Meaningful Replies

Many companies treat social media as a one-way publishing channel, but the hosts argue that replies often create the most useful interactions. Timely, substantive participation places a company inside conversations its target audience already cares about.

  • Map where target customers and influential voices post.
  • Respond quickly while a conversation is active.
  • Add meaning rather than posting generic praise.
  • Spend substantial time distributing and engaging around content.

they immediately kind of engage with them on the Platforms in real time and post something meaningful

Yuliya Bel · 04:30

the most inter most helpful interactions we all have are replies more than they are like our actual posts themselves

Kipp Bodnar · 05:00
#replies#engagement#distribution#social media
Takeaway33:00

Great Creative Combines Dense Thinking With Immediate Simplicity

Kipp describes strong marketing creative as the product of unusually deep thought compressed into something audiences understand instantly. Color, typography, wording, and hidden meaning reinforce one another without making the final artifact feel complicated.

  • Every creative element should support the same idea.
  • Depth can produce simplicity rather than visible complexity.
  • The principle applies to logos, billboards, and social posts.
  • Focused strategy increases the density and coherence of execution.

it's like density of thought

Kipp Bodnar · 33:30

it's so simple that you get it immediately

Kipp Bodnar · 34:00
#creative strategy#design#simplicity#marketing