Neutral Content Is Invisible: Draw a Line and Risk Losing the Job
A clear point of view attracts attention because it makes a consequential choice rather than presenting every option as equally valid. The countertop example becomes distinctive when the installer refuses marble jobs for households with young children.
- Take a defensible position
- State who or what your recommendation excludes
- Accept that a strong stance may repel some customers
- Use belief statements to expose weak or neutral sections
“The world is done with people who are unwilling to take a stand.”
“To bring somebody in, you need to alienate other people. You cannot sit in the middle.”