MMarketing Against The Grain
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01 September 2022

Is Traditional Hiring a Broken System?

7Frameworks
12Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster12:00

Doing It Before Is Not Enough—Motivation Determines the Fit

A proven candidate can still be an excellent hire if they genuinely want to repeat the journey in a new context. The decisive issue is not merely whether they can perform the work, but why they want to perform it again and whether the role supports that motivation.

  • Repeated experience is useful when motivation is genuine
  • Candidates may value lifestyle, rebuilding, or a new company stage
  • Hiring managers must uncover the reason behind the move
  • Capability without sustained motivation creates retention risk

Motivation is everything. Everything, it's everything.

Kieran Flanagan · 13:30

you have to really understand the motivations of why they want to do that.

Kieran Flanagan · 14:00
#motivation#retention#experience#career

Hot Take· 3

Hot Take04:00

Why Traditional Interviews Fail Marketing Candidates

Traditional interviews have changed little despite remote work and the growing visibility of candidates' public work. For marketing and growth roles, the hosts argue that interviews alone reveal less than practical evidence of how someone thinks and performs.

  • Remote work has changed how candidates are assessed
  • Public portfolios provide evidence that was previously unavailable
  • Marketing interviews remain unusually subjective
  • Interviews should supplement rather than replace work evidence

traditional interviews are remarkedly a bad way to make hiring decisions.

Kieran Flanagan · 04:00

I think the traditional interview is not great for our profession.

Kip Bodner · 06:00
#hiring#interviews#marketing#remote-work
Hot Take08:00

The Biggest Hiring Mistake: Overvaluing Experience

Kip argues that employers routinely overvalue direct experience and undervalue potential. This becomes especially dangerous when the job specification is vague, because hiring managers select for credentials that may not address the company's actual situation.

  • Potential is often undervalued
  • An unclear job brief leads to irrelevant experience requirements
  • Previous tactics may not fit a new business model
  • Hiring criteria should reflect the company's actual situation

the number one mistake you will everybody listening to this podcast right now is making a hiring is overhiring for experience versus potential.

Kip Bodner · 08:00

The job wreck, the brief, the spec is not tight enough.

Kip Bodner · 09:00
#potential#experience#job-design#marketing-leadership
Hot Take16:00

A New Job Is a Life Event, Not a Box-Checking Exercise

People may hold only a limited number of substantial roles during their careers, making each job change a consequential life decision. A hiring process that begins with generic résumé questions signals indifference to that reality and weakens trust from the outset.

  • Career moves are major personal decisions
  • Generic questions can show a lack of respect for candidates
  • The process should begin with the candidate's needs
  • Mutual fit matters more than completing an interview script

In your entire lifetime as a human, you might have 10 jobs.

Kip Bodner · 17:00

that is a life-changing event.

Kip Bodner · 17:00
#candidate-experience#career#empathy#hiring

Explainer· 1

Explainer07:00

Why Past Success May Not Transfer to a New Company

A candidate's previous success emerged from a particular combination of colleagues, leadership relationships, market conditions, and company-specific knowledge. Hiring someone who has already achieved the desired result therefore offers reassurance, but not certainty that the result can be reproduced elsewhere.

  • Team contributions can obscure an individual's impact
  • Company relationships influence executive performance
  • Market and organizational conditions vary
  • Past success is not automatically repeatable

There's just this kind of collection of inputs that went in to make that person a success in that company.

Kieran Flanagan · 07:30

And it's hard to know if they're being able to replicate that success in every single company that they go into.

Kieran Flanagan · 08:00
#experience#leadership#hiring#context

Story· 1

Story20:30

The Targeted Campaign That Won Sam a Job at HubSpot

Sam Mallikarjunan pursued a HubSpot role by building an entire campaign aimed at HubSpot employees, including a landing page and targeted ads. The unconventional application demonstrated marketing ability directly, distinguished him from other applicants, and led to a hire that affected both his career and the company.

  • Sam built a campaign rather than submitting only a conventional application
  • He used landing pages and targeted social ads
  • The application demonstrated relevant marketing knowledge
  • Distinctive applicants can become exceptional contributors

He did a landing page, Facebook ads, LinkedIn ads, everything targeting HubSpotters only to get hired.

Kip Bodner · 21:30

He stood out because it was completely different than everybody else who were applying for the same job

Kip Bodner · 21:30
#outliers#hubspot#creative-applications#marketing

Q&A· 1

Q&A26:00

Does Consulting Before Joining Improve the Hiring Decision?

An advisory engagement can expose a prospective employee to the company's real dysfunction and working conditions before they commit. Kip sees this as more beneficial to the candidate than the employer because the company receives only a fraction of the person's attention and may never secure the hire.

  • Consulting reveals the company's behind-the-scenes reality
  • The candidate can test whether the environment suits them
  • The employer may receive only partial attention
  • There is no guarantee the consultant will ultimately join

being an advisor and a consultant to a brand is actually a great way to be on boarded to that brand

Kieran Flanagan · 26:00

I think it's better for the employee than the company, honestly.

Kip Bodner · 26:30
#consulting#onboarding#candidate-fit#hiring

Tool· 2

Tool23:00

Use a Short Project to Reveal How Candidates Think

A practical project can convert an abstract interview into evidence of how a candidate understands and solves relevant problems. The hosts favor a focused exercise requiring only a couple of hours rather than an unpaid strategy engagement or a lengthy consulting assignment.

  • Use a real role-relevant problem
  • Keep preparation to a couple of hours
  • Assess reasoning rather than demand a complete strategy
  • Avoid projects that substantially disrupt the candidate's life

I I'm all for a kind of a project based component.

Kip Bodner · 23:30

I think it's a couple hours.

Kip Bodner · 25:30
#work-sample#assessment#projects#problem-solving
Tool29:00

Use a Round Table to Test Real Team Dynamics

A final-stage exercise can place the candidate in a discussion with the leaders they would work alongside. By asking them to prepare brief notes on a problem and participate in or lead the conversation, the company can observe how they communicate, challenge ideas, and collaborate.

  • Include the candidate's prospective collaborators
  • Provide a problem before the discussion
  • Ask for notes rather than excessive preparation
  • Observe pushback, communication, and team interaction

you get to see how they'll interact with that team.

Kieran Flanagan · 29:00

you can see like how they push back on other ideas

Kieran Flanagan · 29:30
#round-table#collaboration#leadership#assessment

Takeaway· 3

Takeaway10:30

Assess the Ability to Solve Hard Problems

Marketing disciplines can be viewed as collections of problems rather than isolated specialties. Someone who can unpack and solve a difficult problem in one area may learn to solve adjacent problems quickly, making reasoning ability a stronger signal than a perfect history of identical work.

  • Hard-problem solving can transfer between marketing functions
  • Candidates need not have performed every exact task before
  • Interviewers should examine how candidates unpack complexity
  • Some role-specific experience remains necessary

I think marketing or most disciplines like that are just a collection of problems to be solved.

Kieran Flanagan · 10:30

I'm actually always interested in how someone actually takes hard problems and solves those problems

Kieran Flanagan · 11:30
#problem-solving#potential#marketing#skills
Takeaway14:30

Start Senior Interviews With the Person, Not the CV

For senior hires, the opening conversation should explore the candidate's goals, interests, life, and desired future before reviewing résumé details. This helps both parties determine whether the role can provide what the candidate needs and prevents an impressive but fundamentally mismatched hire.

  • Ask what the candidate wants from life and work
  • Explore how they want the next 12 to 24 months to look
  • Understand interests outside work
  • Determine whether the role can fulfill their motivations

Tell me about you. Yes. Tell me what you want.

Kieran Flanagan · 14:30

Get to know the person first and then get to know the background and things like that.

Kieran Flanagan · 15:00
#senior-hiring#motivation#interviews#career-goals
Takeaway15:30

Tell Candidates What the Role Is Really Like

Hiring managers often conceal difficult realities because they want to secure an exceptional candidate. That short-term salesmanship creates disappointment and early departures when the actual authority, problems, or working environment fail to match what was promised.

  • Disclose the role's real constraints and problems
  • Do not promise work the candidate will not actually perform
  • Accept that honesty may eliminate a favored candidate
  • Resolve mismatches before employment rather than after a year

We don't want to tell them the real stuff. We don't want to tell them what it's really like to do this role.

Kieran Flanagan · 16:00

it's better making that decision there and then than having them make it in 12 months' time

Kieran Flanagan · 20:30
#transparency#retention#leadership#candidate-experience