MMarketing Against The Grain
← All episodes
21 June 2022

Marketing in Web3 with DAOs, NFTs and Tokens

5Frameworks
12Insights

Listen

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster05:30

Big Media Spending Cannot Buy Trust in Web3

Matt challenges the idea that influencer campaigns, major media buys, or prominent billboards create a strong Web3 brand. Because transactions and team behavior are publicly inspectable, trust depends more heavily on consistent conduct, a credible identity, and alignment between promises and on-chain actions.

  • Large media campaigns can create noise without establishing credibility.
  • Strong brand identity and community trust drive Web3 adoption.
  • Public blockchain records expose inconsistencies between claims and actions.
  • Transformational products require users to trust unfamiliar behaviors.

And actually, I think too much time and emphasis gets placed in media in web three

Matt Howells-Barby · 06:00

So you can't buy your way to developing trust in many cases.

Matt Howells-Barby · 07:30
#trust#branding#media#blockchain

Hot Take· 3

Hot Take04:30

Web3 Companies Start With Community, Not Product

Unlike many Web2 businesses, Web3 projects often establish a community before developing the product around it. Matt considers community indispensable because participants supply attention, feedback, ownership, liquidity, and sometimes direct contributions to the project.

  • Community is a prerequisite rather than a later growth initiative.
  • Many Web3 projects organize community before product development.
  • Participants can contribute labor, capital, feedback, and distribution.
  • A project without a committed community may have little durable value.

Because basically, like the starting point in web three is community. It's like the foundation is you have a community.

Matt Howells-Barby · 04:30

It's basically community first, product second, a lot of the time within web three.

Matt Howells-Barby · 05:00
#community#web3#growth#product
Hot Take11:00

Token Governance Can Recreate the Power Imbalances It Opposes

Although DAOs promise democratized ownership, token-weighted governance lets wealthy participants purchase greater influence. Matt presents this as a fundamental tension: decentralized systems can reproduce familiar capitalist power structures even while offering radical transparency and meaningful participation.

  • Token ownership can be converted directly into governance influence.
  • High proposal thresholds limit participation by smaller holders.
  • Democratic rhetoric does not guarantee equal decision-making power.
  • DAO governance remains an evolving and imperfect system.

And this is a big problem, actually, in governance.

Matt Howells-Barby · 11:00

And there needs to be better governance.

Matt Howells-Barby · 11:30
#dao#governance#inequality#tokens
Hot Take28:30

If Ethereum Dies, Much of Web3 Goes With It

Matt ranks Ethereum above Bitcoin and Solana because its surrounding ecosystem supports a large share of NFTs, DeFi, and blockchain infrastructure. Even competing layer-one chains commonly preserve compatibility with the Ethereum Virtual Machine, giving Ethereum systemic importance beyond activity on its own chain.

  • Bitcoin provided the original trust backbone for Web3.
  • Solana has promising gaming economics but persistent reliability concerns.
  • Ethereum's move from proof of work to proof of stake reduces energy use.
  • NFT and DeFi ecosystems depend heavily on Ethereum.
  • Many competing blockchains remain EVM-compatible.

If Ethereum dies, it takes the lot with it. NFTs, DeFi, the lot.

Matt Howells-Barby · 30:30

So it's basically everyone builds competing layer one blockchains, standalone blockchains, but they still still have to make them compatible with Ethereum.

Matt Howells-Barby · 30:30
#ethereum#bitcoin#solana#blockchain

Explainer· 4

Explainer09:30

How Token Holders Govern a DAO

A decentralized autonomous organization gives its community authority over operational changes through proposals and token-based voting. Voting power is commonly weighted by token ownership, while proposal thresholds attempt to prevent every participant from submitting unrestricted motions.

  • DAO communities propose and approve operational changes.
  • Token ownership commonly determines voting power.
  • Projects may require a minimum token balance to submit proposals.
  • Governance can cover decisions ranging from pricing to team leadership.

So a DAO is a decentralized autonomous organization.

Matt Howells-Barby · 09:30

And voting is done through in most cases, token holders, and it's largely weighted towards the more tokens you have, the more voting power you…

Matt Howells-Barby · 10:00
#dao#governance#tokens#decentralization
Explainer14:30

Why Web3 Projects Need Speculators but Cannot Serve Them

Speculators can provide valuable liquidity without wanting deep involvement in a project's mission or community. The resulting conflict is structural: projects benefit from stable ecosystems, while traders may seek dramatic price movements that create opportunities for outsized gains.

  • Passive capital providers can serve a legitimate ecosystem role.
  • Liquidity supports the health and expansion of Web3 projects.
  • Speculation can benefit or destabilize an ecosystem.
  • Project builders seek stability while some traders seek volatility.

Liquidity is like the lifeblood of web 3

Matt Howells-Barby · 15:00

And I think what every project wants is stability, but what every speculator wants is the big rise and the big fall.

Matt Howells-Barby · 16:00
#liquidity#speculation#tokenomics#stability
Explainer20:30

In a DAO, Shipping Starts by Winning Community Support

A Web3 core team may devise the product roadmap without having final authority to implement it. Consequently, packaging proposals and persuading the community become central marketing responsibilities, making stakeholder influence a crucial leadership capability.

  • Core teams still generate and develop product ideas.
  • The community may hold final approval over implementation.
  • Marketing includes packaging proposals for governance support.
  • Experience influencing internal stakeholders transfers well to Web3 leadership.

And then instead of saying, okay, how do we prioritize and ship these?

Matt Howells-Barby · 21:00

You say, okay, how do we package this and get the community on board?

Matt Howells-Barby · 21:30
#dao#marketing#leadership#product
Explainer22:30

Why Transparent DAOs Still Struggle to Reach Their Voters

DAO governance suffers from voter apathy when smaller holders believe whales can override them and when proposals are difficult to discover or interpret. Blockchain transparency reveals wallet activity but does not provide a reliable communication channel, making wallet-to-wallet messaging an important missing infrastructure layer.

  • Small holders may abstain because they doubt their influence.
  • Governance proposals can be difficult to discover and understand.
  • Public wallet addresses do not provide direct contact information.
  • Discord, Twitter, and Telegram create noisy and fragmented communication.
  • Wallet-to-wallet messaging could improve community participation.

Web three at large, voter apathy is the biggest plague of governance.

Matt Howells-Barby · 23:00

Wallet-to-wallet messaging is going to be one of the most critical pieces of infrastructure that's built within web three for communicating within communities

Matt Howells-Barby · 24:30
#dao#voting#wallets#communication

Story· 1

Story12:30

The Mental Cost of Working in an Always-On Token Economy

Web3 teams operate in markets that never close, leaving leaders exposed to sudden crises at any hour. Matt describes the psychological burden as arising not merely from actual volatility, but from knowing that a token-price collapse and an immediate community response could be required at any moment.

  • Token markets operate continuously through nights, weekends, and holidays.
  • Communities expect rapid answers about major and mundane issues.
  • Price volatility can trigger an immediate war-room response.
  • Sustainable Web3 work requires strong separation from the market.

It is always on in web 3, it never turns off.

Matt Howells-Barby · 13:30

Something can happen at 3 a.m. my time on a Sunday, and token price tanks, and it's like war room now.

Matt Howells-Barby · 13:30
#web3#mental-health#tokens#work-culture

Takeaway· 3

Takeaway02:00

Why Web3 Newcomers Should Learn NFTs Before DeFi

Matt argues that DeFi presents an exceptionally high barrier to entry for newcomers, despite underpinning much of Web3. He recommends building foundational knowledge through NFTs before exploring play-and-earn economies, where NFTs and decentralized finance converge.

  • DeFi is foundational but difficult for beginners to navigate.
  • NFT knowledge helps newcomers understand digital ownership and assets.
  • Play-and-earn economies combine NFTs, finance, and microeconomic design.
  • Entering DeFi without foundational knowledge can overwhelm learners.

It's also a rabbit hole that you can get lost in really, really quickly.

Matt Howells-Barby · 02:30

You need a base knowledge of NFTs to even begin comprehending play and earn.

Matt Howells-Barby · 03:00
#web3#defi#nfts#play-to-earn
Takeaway16:30

Web3 Communities Can Help Build the Product They Govern

The hosts compare Web3 governance to a highly involved homeowners' association that restricts unilateral action. Matt extends the metaphor by noting that community members can also become active builders, giving decentralized projects access to distributed labor and powerful bootstrapping effects.

  • Governance reduces a core team's unilateral autonomy.
  • Community members can contribute directly to building the project.
  • Shared investment can create stronger participation than contractor relationships.
  • Large aligned communities can produce substantial additive value.

If they agree, they're gonna help. They're gonna build with you.

Matt Howells-Barby · 20:00

The the bootstrapping mechanisms for this is what's really good.

Matt Howells-Barby · 20:00
#community#ownership#collaboration#web3
Takeaway26:00

The Most Valuable Web3 Marketing Skill Is Economics

Matt argues that Web3 expands the marketer's role beyond acquisition, content, product management, and community growth. Because tokens, NFTs, games, and protocols all have explicit economic inputs and outputs, marketers need practical knowledge of microeconomics, macroeconomics, supply, demand, and incentive design.

  • Earlier marketing eras rewarded inbound and product-led growth skills.
  • Web3 combines community-led growth with economic system design.
  • Tokens and NFTs make supply-and-demand decisions central to marketing.
  • Play-and-earn products require deliberate game-economy design.
  • Matt estimates that economics occupies most of his CMO role.

And I actually think this is the most valuable skill set that you can bring, is that in web three, everything is financialized and everything…

Matt Howells-Barby · 27:00

I would say as much as 70% of my time in my role as like a CMO in web three is economics focused.

Matt Howells-Barby · 27:30
#economics#marketing#tokenomics#skills