ChatGPT Is Becoming the Everything App
Kieran argues that plugins transform ChatGPT from a conversational tool into an operating layer where users can invoke external products without leaving the chat interface. As the interface mediates more tasks, the underlying software becomes less visible and potentially more commoditized.
- Plugins give ChatGPT app-like functionality.
- Users can book travel, operate software, and write code through chat.
- The chat interface becomes the customer-facing software layer.
- Users care about completed work more than which plugin performs it.
“ChatGPT became the everything app.”
“you just care that the work's getting done within the chat interface.”