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31 August 2023

OpenAI’s GPT 4 Pro Will Run Your Business Better Than You… (#152)

3Frameworks
8Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster27:00

Why OpenAI's Enterprise Lead Does Not Settle the Market

Although OpenAI has brand, distribution, and first-mover advantages, the hosts reject the idea that the enterprise model race is finished. Open-source models could disrupt closed providers if companies make them easy to train and operate, particularly because their economics may be more attractive.

  • OpenAI has an early enterprise distribution advantage.
  • Customer-specific adoption could make incumbents difficult to displace.
  • Open-source models remain a major strategic uncertainty.
  • Enterprise software has a well-established history of commercial products built on open source.
  • Lower costs could make open models disruptive to every closed provider.

I don't think that there is a clearer winner in this space yet

Kieran Flanagan · 28:00

open source is the core disrupter for open eye but it's also for all the other large language models that are closed

Kieran Flanagan · 28:30
#open-source#language-models#openai#enterprise-ai#competition

Hot Take· 2

Hot Take06:00

The AI Wrappers Most Likely to Survive OpenAI's Expansion

Thin products that merely verticalize GPT functionality face commoditization, but the hosts see room for companies that own customers, differentiated user experiences, collaboration, and embedded workflows. They expect this opportunity to be stronger among smaller businesses that cannot fund bespoke internal development.

  • Thin vertical wrappers are exposed to foundation-provider expansion.
  • Owning the customer and user-experience layer provides more protection.
  • Collaborative and embedded workflows remain differentiated from a standalone chatbot.
  • Large enterprises may build custom interfaces internally.
  • Mid-market and smaller companies may continue buying packaged solutions.

some of them are going to be in great shape and it's the one that it's the ones that own the customers and own the…

Kipp Bodnar · 10:00

I think for like middle mid market and smaller that's where you start to see these tools be much more valuable

Kieran Flanagan · 11:00
#ai-wrappers#startups#user-experience#smb#enterprise
Hot Take26:00

Why Functional GPT Products Face Commoditization

Kieran identifies products differentiated mainly as GPT for marketing, sales, or customer support as major losers. If enterprises can customize GPT with their own data and use provider-supplied functional templates, many standalone vertical products lose their central value proposition.

  • Functional specialization alone may not provide durable differentiation.
  • Enterprise customers can train or configure models with their own data.
  • Provider templates can reproduce common departmental workflows.
  • Marketing, sales, and support wrappers face direct platform competition.

anyone who thought their differentiation was building a vertical version of gbt4

Kieran Flanagan · 26:30

you don't need those companies you can do that yourself just give gbt your data in the Enterprise

Kieran Flanagan · 26:30
#vertical-ai#commoditization#marketing-ai#sales-ai#customer-support

Explainer· 2

Explainer01:30

What ChatGPT Enterprise Added Beyond Regular ChatGPT

The hosts outline the launch's core enterprise features: stronger security and privacy, deployment support, faster GPT-4 access, unlimited usage, a larger context window, and unlimited Code Interpreter. They argue these features remove prominent objections that had kept conservative companies from adopting generative AI.

  • Enterprise-grade security and privacy address organizational risk concerns.
  • OpenAI says customer inputs will not train the public model.
  • The product includes faster, unlimited GPT-4 usage.
  • A 32,000-token context window supports more complex work.
  • Unlimited Code Interpreter expands analysis and automation use cases.

the era of excuses to not adopt AI in your business is over with this announcement

Kipp Bodnar · 02:00

you get unlimited code interpreter which is like one of their real big plays nobody's really talking about

Kieran Flanagan · 03:30
#chatgpt#enterprise-ai#gpt-4#security#code-interpreter
Explainer15:30

How Customized AI Could Become a Company's Operating Brain

The hosts argue that enterprise AI becomes substantially more useful when connected to a company's applications, data, customers, and working context. They envision a customized assistant that retrieves organizational knowledge, supports decisions, improves onboarding, and performs advanced analysis across the business.

  • Generic models limit adoption in business-critical workflows.
  • Customization connects AI to company-specific needs and context.
  • Application integrations could consolidate organizational knowledge.
  • An internal assistant could improve onboarding and decision support.
  • Advanced data analysis expands the assistant beyond information retrieval.

AI is much more powerful when it's bespoke to your company data your company needs your customers

Kieran Flanagan · 15:30

every company is going to have that AI assistant

Kieran Flanagan · 16:00
#custom-ai#company-data#integrations#knowledge-management#onboarding

Q&A· 1

Q&A24:00

Will ChatGPT Enterprise Be Too Expensive?

Kipp reports rumors of large minimum commitments, while Kieran argues that AI processing costs should decline and competition should eventually expand affordability. They distinguish future mid-market pricing from enterprise contracts, which may remain expensive when providers have pricing power.

  • The hosts expect the initial enterprise product to be expensive.
  • Large organizations may pay substantial early-adopter premiums.
  • Lower AI infrastructure costs could improve future pricing.
  • Competition will determine how much savings reach customers.
  • Enterprise agreements may remain costly even as smaller-team offers get cheaper.

I'm hearing hundreds of thousands of dollars minimums

Kipp Bodnar · 24:00

I think cost gets something cost gets sold over time

Kieran Flanagan · 24:30
#pricing#enterprise-software#ai-costs#competition

Takeaway· 2

Takeaway05:00

Why OpenAI's Enterprise Frontend Surprised the Hosts

The hosts acknowledge that they expected OpenAI to focus on APIs resembling an infrastructure platform. The launch showed that OpenAI also intends to own a core end-user software experience inside enterprises, reducing the space available to independent products built around its APIs.

  • The hosts had anticipated a primarily API-led enterprise strategy.
  • OpenAI instead launched a direct enterprise software interface.
  • The move signals a desire to own more of the customer relationship.
  • Independent ecosystem opportunities may be narrower than expected.

we did not see them also building a core software consumer front end for the Enterprise

Kipp Bodnar · 05:30

there's less opportunity today than I thought there would be to build on top of the open AI API

Kipp Bodnar · 09:00
#openai#platform-strategy#enterprise-software#apis
Takeaway21:30

Who Wins When Enterprise AI Adoption Accelerates

The hosts name companies previously blocked by privacy and security concerns as immediate beneficiaries. They also identify integration providers, data-normalization companies, implementation partners, and Nvidia as likely winners because broader adoption increases demand for infrastructure and deployment support.

  • Risk-conscious enterprises gain permission to begin real AI deployments.
  • Implementation partners can help move AI into critical workflows.
  • Integration companies benefit as models connect to more business systems.
  • Data normalization becomes more valuable when AI depends on usable internal data.
  • Chip demand benefits Nvidia and its enterprise sales organization.

anytime there's a big announcement like this or normalize your data you're a winner

Kieran Flanagan · 22:00

that winner is the VP of sales at Nvidia that sells to open Ai and Microsoft

Kipp Bodnar · 22:30
#enterprise-ai#integrations#data#nvidia#adoption