MMarketing Against The Grain
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05 September 2023

The Biggest Marketing Mistake 99% Of Companies Make (#153)

3Frameworks
9Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 3

Hot Take06:30

AI May Reduce Paid Advertising Competition to Budget Alone

Kieran argues that AI will increasingly automate ad optimization, creative generation, and audience selection. If those execution advantages become universally available, budget may become the primary remaining competitive variable in paid acquisition.

  • AI can automate campaign optimization.
  • Creative and audience selection may become commoditized.
  • Execution skill may become less differentiating.
  • Larger budgets could become the dominant advantage.

AI actually reduces your ability to compete unpaid down to just one thing which is budget

Kieran Flanagan · 06:30

I'm going to optimize the ads I'm going to create the creative I'm going to pick your audience

Kieran Flanagan · 07:00
#ai#paid advertising#automation#budget
Hot Take24:00

The Best Employees Are Anti-Insular

Kipp challenges the belief that employees should focus exclusively on internal company work. He argues that outside projects and relationships expose people to more ideas, accelerate learning, and prevent the mediocre work that can emerge from organizational isolation.

  • Total internal focus can be counterproductive.
  • Outside perspectives improve learning and idea quality.
  • Side projects can benefit both the employee and employer.
  • Insular organizations iterate too slowly.

the people that have the best ideas and and make the highest impact are anti-insular

Kipp Bodnar · 24:30

they don't insulate themselves in the wall of a company they just live in the world

Kipp Bodnar · 25:00
#learning#side projects#company culture#innovation
Hot Take29:00

Why the Most Popular Manager May Be the Least Effective

The hosts argue that organizations avoid necessary conversations and decisions, contributing to ineffective leadership. A manager can receive strong peer or employee approval precisely because they impose few standards and allow people to do whatever they want.

  • Business problems persist when leaders avoid difficult conversations.
  • Popularity is not equivalent to managerial effectiveness.
  • Permissiveness can inflate 360-review scores.
  • Manager evaluation should include outcomes and standards.

businesses die because people won't have hard conversations or make hard decisions

Kieran Flanagan · 29:00

some of your most ineffective managers are some of your most loved

Kieran Flanagan · 29:30
#management#performance#feedback#leadership

Explainer· 3

Explainer01:00

Why Customer Acquisition Costs Keep Rising

The hosts connect rising customer acquisition costs with an expanding population of marketers competing across a stagnant or shrinking set of open distribution channels. At the same time, competitive pressure constrains product pricing, creating a squeeze between higher acquisition expense and lower pricing power.

  • Customer acquisition cost reportedly rose 108 percent.
  • The number of marketers grew while the number of viable channels did not.
  • Closed platforms make external audience acquisition harder.
  • Pricing competition limits the ability to offset CAC through higher prices.

the cost to acquire a customer is going up a hundred and eight percent

Kieran Flanagan · 01:00

the number of marketing channels has grown zero actually you could argue it has decreased

Kieran Flanagan · 01:30
#cac#unit economics#marketing costs#distribution
Explainer07:00

Paid Advertising Auctions Punish Crowded Markets

Paid advertising becomes more expensive as more businesses bid for the same attention. Lower barriers to starting a company have benefited consumers through greater choice, but they have also increased the number of advertisers competing inside auction-based systems.

  • Most paid advertising uses auction economics.
  • More bidders generally produce higher prices.
  • Starting and operating a business has become dramatically easier.
  • The resulting increase in competition raises marketing costs.

most paid models work on an auction model which means the less competition the less you pay the more competition the more you pay

Kipp Bodnar · 07:00
#paid ads#auctions#competition#startups
Explainer10:00

The Three Levels of Content Creators

The hosts distinguish lazy creators, copy-and-paste creators, and original thinkers. AI threatens low-effort creation most directly and expands the amount of competent imitation, while creators with differentiated applications and points of view remain harder to replace.

  • Lazy creators publish without a clear angle or audience fit.
  • Copy-and-paste creation can be a legitimate learning stage.
  • AI can outperform low-effort creators and expand imitation.
  • Differentiated thinkers remain the scarce top tier.

there are three categories of creators

Kieran Flanagan · 10:00

AI smokes the lazy creators totally smokes them

Kieran Flanagan · 10:30
#creators#ai#content quality#originality

Story· 1

Story27:00

Bill Walsh Chose Evolution Over Expert Consensus

Kipp recounts Mike Lombardi's story about Bill Walsh considering Steve Young while surrounded by future Hall of Fame football minds. Despite their consensus against the move, Walsh decided the team needed to change, illustrating how respected consensus can still preserve a deteriorating status quo.

  • Highly capable groups can still converge on the wrong answer.
  • Leadership sometimes requires acting against expert consensus.
  • Evolution may demand replacing a once-successful approach.
  • Hard decisions matter when existing performance is deteriorating.

they're wrong we have to change we have to evolve

Kipp Bodnar · 28:30

consensus opinion leads to bad decisions

Kipp Bodnar · 28:30
#leadership#consensus#decision making#nfl

Takeaway· 2

Takeaway17:30

Creators Win Where Content Quality Levels the Playing Field

The discussion contrasts open creator platforms with channels that reward accumulated infrastructure and authority. YouTube lets every new account begin from roughly the same place, while search can favor established businesses able to fund websites, links, technical work, and large publishing operations.

  • Low infrastructure requirements help independent creators compete.
  • Content, personality, and point of view should determine success.
  • Search authority and technical resources create an uneven field.
  • Channel suitability depends on whether resources or content dominate outcomes.

creators are best suited when they have a Level Playing Field and don't have a lot of infrastructure investment

Kipp Bodnar · 17:30

creators will win when content is the primary thing that is the difference between win or losing

Kieran Flanagan · 18:30
#platforms#youtube#search#creator economy
Takeaway25:30

Why Brands Need Both Internal and External Creators

Kieran recommends combining creators inside the organization with a program for collaborating with external creators. The internal culture must permit strong public points of view and side projects instead of forcing every employee to sound identical.

  • Do not outsource the entire brand voice.
  • Use external creators to complement internal talent.
  • Encourage employees to develop public points of view.
  • Side projects can accelerate learning.
  • Conformity makes branded content boring and drives creators away.

you want to have a culture where you create these people from the finder top down

Kieran Flanagan · 25:30

we want them to sound like everyone else in the company and that means it's boring

Kieran Flanagan · 26:30
#brand culture#creator programs#talent#thought leadership