MMarketing Against The Grain
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10 May 2022

Twittersode! How The Ownership Economy is going to change your marketing strategy

11Frameworks
11Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster21:30

User Ownership Could Make Peer Recommendations Less Trustworthy

Peer advice has traditionally seemed more trustworthy than company or salesperson messaging because peers lacked an obvious financial interest. Token ownership changes that assumption by giving customers and community members direct incentives to promote products in which they hold a stake.

  • Peers can become financially biased product advocates.
  • Review and recommendation ecosystems may resemble affiliate marketing.
  • Token communities can intensify tribal promotion.
  • Buyers will need new ways to identify independent advice.

The ownership economy completely changes that. Now your peer has just as much bias as the salesperson.

Kip Bodner · 22:00

And so this crisis of trust that we thought we had solved with peers is actually going to get broken again.

Kip Bodner · 22:30
#trust#ownership economy#recommendations#bias#web3

Hot Take· 3

Hot Take04:30

Why Most Chess NFTs Have No Reason to Exist

The hosts debate whether tokenized chess games provide genuine collector value or merely apply fashionable technology without utility. They conclude that historically important games may work as scarce memorabilia, while a mass marketplace of ordinary matches probably does not.

  • A token needs significance beyond its technical existence.
  • Historic games can function like sports memorabilia.
  • The asset should represent the moment that collectors value.
  • Scarcity loses meaning when every ordinary event is minted.

This is just trying to use technology for the sake of technology.

Kip Bodner · 05:30

Utility has limits, right? You can't just take it and just push it to the far extreme and make everything an NFT or make everything…

Kip Bodner · 08:00
#nfts#chess#scarcity#collectibles
Hot Take15:30

Marketing Measurement Optimized Everyone Toward Sameness

The hosts argue that web-era measurement overcorrected for marketing's historically vague reputation. When every company uses the same platforms, data, and optimization techniques, tactical advantages converge and differentiation shifts back toward positioning, story, and brand.

  • Marketing moved from weak measurement to excessive granularity.
  • Shared data and platforms normalize competitors toward similar tactics.
  • Small conversion optimizations cannot create durable differentiation.
  • Category positioning, brand, and story regain strategic importance.

The whole story that you just told is actually a story of commoditization of tactics and platforms to the mean, because once you just optimize…

Kip Bodner · 17:00

The things that were historically really hard to measure are now more important than ever.

Kip Bodner · 17:00
#brand#positioning#measurement#commoditization
Hot Take27:00

Community Enablement Will Become the New Sales Enablement

Decentralized owners can advocate for a brand without joining a controlled affiliate program or seeking company approval. The hosts predict that companies will need to equip communities with accurate messages and expectations just as they once enabled sales representatives, franchises, and partners.

  • Token holders operate as an extended sales force.
  • Decentralized advocates are harder to control than affiliates.
  • Brand quality depends on what owners say independently.
  • Communities need messaging, education, and shared expectations.
  • Financial incentives may mobilize advocates but do not ensure accuracy.

We are moving to a world of community enablement.

Kip Bodner · 28:00

And so if you're gonna enable your sales team, then you gotta enable your community.

Kip Bodner · 28:30
#community enablement#sales enablement#web3#brand governance

Explainer· 4

Explainer09:00

The Ownership Economy Turns Product Users Into Owners

Web3 products can distribute ownership and incentives among the people who use and support them. The discussion contrasts conventional employee ownership with decentralized systems in which users, developers, partners, and investors participate in a broader economic network.

  • Traditional internet users contribute value without owning the products.
  • Tokens can align users with a product's success.
  • Decentralization broadens the set of economically invested stakeholders.
  • Speculation can blur the line between authentic usage and financial betting.

The products and services that will define web three or what we'd call the next generation of the internet are those that turn users into…

Kip Bodner · 10:00

In a web 3 world, your stakeholder is much, much bigger.

Kieran Flanagan · 19:30
#ownership economy#web3#tokens#incentives
Explainer12:00

Why Paid and Search-Led Growth Models Are Getting Squeezed

Privacy restrictions, platform incentives, crowded advertising markets, and zero-click search are weakening familiar acquisition economics. Marketers increasingly compete on budget while platforms retain transactions, audiences, and data inside their own ecosystems.

  • Privacy changes make targeting and attribution less reliable.
  • More startups and venture funding increase advertising competition.
  • Automation commoditizes ad creation and bidding.
  • Search platforms increasingly answer queries without sending traffic.
  • Businesses need growth models beyond paid advertising and organic search.

So all you're really competing on is budget.

Kieran Flanagan · 13:30

Web2 companies more than ever want to keep you on their platform, they do not want to push you anywhere else.

Kieran Flanagan · 14:30
#customer acquisition#paid media#search#privacy#growth
Explainer29:00

Community Is More Than a Slack Group or Subscriber List

The hosts explore a definition of community based on regular engagement and adoption of a brand's beliefs. Under this view, neither account creation nor newsletter subscription alone proves membership; meaningful community consists of people who repeatedly engage, identify with the mission, and advocate for it.

  • A communication channel alone does not define a community.
  • Engagement frequency distinguishes passive audiences from participants.
  • Shared beliefs indicate affinity and a willingness to choose the brand.
  • Sharing and advocacy can serve as behavioral proxies.
  • Surveys and sampling can estimate belief adoption within large audiences.

It's some group of people in the middle. My methodology is basically trying to help you find the people that are in the middle.

Kip Bodner · 35:00
#community#engagement#brand affinity#audience
Explainer35:30

A Community of Practice Must Solve for Both Breadth and Depth

Product communities can focus deeply on a relatively narrow customer group united by the same product. Communities of practice face a harder challenge: they must attract multiple personas at scale while creating meaningful engagement paths for each group.

  • Product communities naturally share a product-centered purpose.
  • Communities of practice need enough reach to become growth channels.
  • Breadth means attracting several relevant personas.
  • Depth means designing meaningful engagement for every persona.
  • Media and community increasingly overlap but remain operationally distinct.

Community of practice means you have to care about breath as well as depth.

Kieran Flanagan · 36:00

And then community only works if you nail the depth part.

Kieran Flanagan · 36:00
#community of practice#community-led growth#engagement#audience growth

Story· 1

Story02:00

Hotel Mario Turns Nintendo History Into a Brand Pilgrimage

Nintendo transformed its original Kyoto headquarters into a branded hotel experience. The hosts argue that its historic location, nostalgia, and permanence make it more meaningful than a temporary marketing activation.

  • Enduring physical experiences can become brand tent poles.
  • Authentic locations add heritage and emotional significance.
  • Superfans value experiences that feel like pilgrimages.
  • Nostalgia can deepen an experiential-marketing investment.

It was about the place, the nostalgia, the heritage around that experience that I thought was so so magical.

Kip Bodner · 04:00

You don't hear about brands doing these kind of really big, significant, kind of enduring tent pull investments in their super fans and their communities.

Kip Bodner · 03:30
#experiential marketing#nintendo#brand heritage#community

Takeaway· 2

Takeaway24:00

How Brands Can Build Trust When Every Advocate Has an Incentive

The hosts suggest reducing dependence on claims by letting prospects experience the product and inspect an authentic community. Companies should also codify their purpose, use cases, beliefs, and methodology so advocates communicate a coherent story rather than conflicting promotional narratives.

  • Offer a free product experience when the business permits it.
  • Let prospects observe candid community discussions.
  • State the company's beliefs and methodology clearly.
  • Give advocates a consistent explanation of who the product serves.
  • Separate genuine purpose alignment from financially motivated promotion.

Having a version of your product. This is not true of every company because it's impossible, but leading with your product is the best way…

Kieran Flanagan · 24:00

It's going to be what your community discuss about you when you are not in control of it.

Kieran Flanagan · 24:30
#trust#product-led growth#community#brand purpose
Takeaway37:30

Persistence Requires Knowing When to Quit

Drawing from Kevin Kelly's life advice, the hosts discuss the tension between persisting until something works and abandoning efforts that do not. They emphasize that trusted outsiders can help founders and marketers distinguish perseverance from prolonged attachment to a failing project.

  • Persistence and quitting are complementary abilities.
  • Failing programs can survive for years through wishful thinking.
  • Doubling down on proven work requires ending weak initiatives.
  • Trusted relationships improve difficult strategic judgments.

There are three things you need. The ability to not give up something until it works, the ability to give up on something that does…

Kip Bodner · 37:30

No one went to give up on something and double done on the things that are working is truly an art form.

Kieran Flanagan · 40:00
#decision making#persistence#marketing strategy#advice