MMarketing Against The Grain
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25 April 2023

Use A.I. To Accelerate Your Career While Others Panic (Complete Guide) (#112)

3Frameworks
7Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 1

Myth Buster29:30

AI Could Eliminate Entry Roles—or Let Graduates Skip Them

The episode presents both sides of AI's impact on graduates. Traditional entry-level tasks may disappear, but graduates who become proficient with AI could perform work previously reserved for mid-career marketers, while experienced workers face pressure as established skills become commoditized.

  • AI may remove many traditional entry-level tasks.
  • Graduates can use AI to learn and execute higher-level work sooner.
  • Mid-career professionals may see established skills commoditized.
  • The opportunity depends on actively developing AI-enabled capability.

entry people straight outta college through AI and learning AI can actually pull themselves up to do the roles that were above that

Kieran Flanagan · 30:00

it's harder to be a mid-career marketer right now because you've learned a lot of skills that are gonna get commoditized with AI

Kipp Bodnar · 30:30
#graduates#entry-level jobs#career development#automation

Hot Take· 1

Hot Take28:30

Content and CRO Face More AI Disruption Than Events and Community

The hosts predict that content creation, marketing automation, and conversion-rate optimization will change substantially. Event marketing, product positioning, brand work, and community building are expected to retain more human leadership because they depend heavily on relationships and nuanced judgment.

  • Content creation is highly exposed to AI transformation.
  • Marketing automation and CRO will become more AI-driven.
  • Events involve personal, one-to-few interactions.
  • Community building remains a differentiated human capability.
  • Product and brand positioning retain substantial human judgment.

I think AI is gonna disrupt content creation. It's gonna disrupt marketing automation. And it's going to disrupt same conversion rate optimization

Kipp Bodnar · 28:30

The only one I might put in disrupts less is community building.

Kieran Flanagan · 29:00
#marketing careers#content marketing#community#ai disruption

Explainer· 2

Explainer01:30

Which Jobs Become AI-Led—and Which Keep Humans in Charge?

Kipp distinguishes one-to-many work from nuanced one-to-one work. He expects AI to lead scalable activities such as marketing, prospecting, and support, while humans remain in charge of sales and customer-success interactions supported by AI copilots.

  • One-to-many work is especially exposed to AI-led execution.
  • Prospecting and customer support share marketing's scalable structure.
  • Sales and customer-success interactions contain more edge cases and nuance.
  • AI copilots can supply context while humans handle timing and judgment.

I believe that most, or if not all, one-to-many jobs, which that's kind of how I classify marketing, are going to become AI-led

Kipp Bodnar · 02:00

that is gonna be human-led with what we'd call an AI co-pilot.

Kipp Bodnar · 02:00
#ai#future of work#marketing jobs#copilots
Explainer22:00

Prompting Is Evolving From Manual Requests to Autonomous Agents

Kieran traces prompting through three rapid stages: manually iterated instructions, reusable prompt templates, and agent systems that generate and pass tasks among themselves. Understanding this evolution helps professionals judge which prompting skills are durable and which may become automated.

  • Prompting is the interface used to ask an AI system to perform work.
  • Repeated iteration can substantially improve an output.
  • Template libraries make effective prompt structures reusable.
  • Agent systems can generate tasks, hand off work, access information, and retain memory.

So prompting is how we ask the AI agent to do something for us.

Kieran Flanagan · 22:00

So we went manual, templatized and now we have GPT 4 agents kind of strung together or integrated together to pass on work to each…

Kieran Flanagan · 25:00
#prompting#ai agents#automation#chatgpt

Tool· 1

Tool27:00

Use AI to Give Every Customer a Concierge Experience

Kieran recommends mapping the customer journey and locating interactions that remain generic because personalized service is too expensive. AI can use customer context to turn one-to-many email, chat, and onboarding experiences into individualized treatment.

  • Map where the journey provides personalized versus generic treatment.
  • Look for high-volume interactions that would benefit from customer context.
  • Use account and content data to personalize messages.
  • Aim to extend white-glove experiences beyond only large customers.

map out customer journey and then look at the customer journey to say where someone gets a concierge experience

Kieran Flanagan · 27:00

how do I give everyone from one to many to concierge, right?

Kieran Flanagan · 27:30
#personalization#customer journey#saas#ai marketing

Takeaway· 2

Takeaway06:30

The AI Beginner-to-Expert Gap Will Not Stay Small

New technology waves temporarily reset expertise, allowing motivated newcomers to catch experienced professionals. The hosts argue that AI's unusually rapid development will close this window faster than previous shifts did.

  • New technology waves temporarily compress expertise differences.
  • Focused learners can overtake professionals relying on older experience.
  • AI adoption may leave less catch-up time than previous digital shifts.
  • Early time investment can produce long-term career leverage.

Everybody starts at the same starting points of expertise.

Kipp Bodnar · 06:30

In AI today, there has never been a smaller gap between an AI beginner and an AI expert

Kieran Flanagan · 07:00
#ai skills#career timing#expertise#learning
Takeaway26:00

The Three-Part Skill Stack for AI-Powered Marketing

Kipp identifies prompting, testing, and accessible data as complementary AI-era capabilities. Good instructions are insufficient without experimentation and the organized data needed to ground useful outputs.

  • Prompting determines how effectively people direct AI systems.
  • Testing and iteration improve AI-assisted strategies over time.
  • AI systems require relevant data to generate useful contextual outputs.
  • Professionals need skills in data access, analysis, and simplification.

Prompting, testing, right? And testing alongside iterating on your strategies

Kipp Bodnar · 26:00

your ability to get data access, analyze data and make that data simple and accessible for AI is gonna be huge.

Kipp Bodnar · 27:00
#prompting#experimentation#data#marketing skills