The Future of Conversational Search Is More Than a Chat Thread
The hosts argue that a simple back-and-forth transcript is not an adequate long-term interface for exploring complex information. Learn About combines conversation with generated navigation, making it easier to branch into subtopics and return to earlier material.
- Linear chat becomes difficult to navigate
- Dynamic menus organize generated information
- Users can move backward and forward through a topic
- Conversational products need richer interaction patterns
“I don't think it's just going to be this one all back and forth conversation.”
“one of the flaws with just doing chat-based search and research is that you just have a long chat thread, and it's really hard to…”