MMarketing Against The Grain
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18 July 2024

A16z Growth Expert On ChatGPT Ads, Impact of Ai On SEO & More

3Frameworks
11Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 3

Hot Take17:30

Infinite AI Labor Could Erase the Boundary Between Marketing and Sales

Andrew imagines content generated for one individual rather than a million-person audience. When creative knows a person's interests, adapts interactively, and holds a conversation, the marketing asset begins to function like a virtual salesperson.

  • AI makes one-to-one creative economically plausible.
  • Personalized content can incorporate customer history and interests.
  • Interactive advertisements may become ongoing conversations.
  • Marketing and sales converge when content behaves like an agent.

why would you ever create content for that's targeted at a million people when you could make content that's targeted one-on-one to people

Andrew Chen · 18:00

haven't you just buil built kind of a virtual sales agent

Andrew Chen · 19:00
#personalization#ai agents#sales#advertising
Hot Take24:00

Why Advertising Inside AI Assistants Is Inevitable

Andrew expects consumers to favor free AI services over permanent monthly subscriptions, particularly in international markets. That pressure could produce advertising systems that mediate commercial answers, creating a new discipline around how companies appear in LLM and agent recommendations.

  • Today's largely ad-free AI experience may be temporary.
  • Commercial questions force assistants to prioritize possible answers.
  • Free consumer access creates pressure for advertising-supported models.
  • Marketers will need to monitor brand visibility across LLMs and agents.

it seems obvious to me that that the entire AI business will eventually um you know become ad supported

Andrew Chen · 24:30

there's going to have to be this entire thing of okay well when llm answers your question about the best places to travel in Iceland…

Andrew Chen · 25:00
#chatgpt ads#llm discovery#advertising#ai search
Hot Take39:00

When Anyone Can Build an App, Distribution Becomes the Product Moat

As AI makes application development faster and cheaper, software supply could expand from millions of applications to tens or hundreds of millions. Andrew expects products to become increasingly bespoke, making attention, trust, and customer access more difficult and more strategically important.

  • Product construction is moving earlier in the startup lifecycle.
  • AI may generate bespoke software instead of relying on fixed applications.
  • Near-zero development costs dramatically increase competitive supply.
  • Marketing gains importance when building is no longer the primary constraint.

building the product becomes trivial and it's the distribution that's the hard part

Andrew Chen · 39:30

the more trivial it is to build these products the more it becomes a challenge of okay well how do you how do you rise…

Andrew Chen · 40:30
#software development#distribution#ai coding#startups

Explainer· 4

Explainer13:00

Why Early AI Products Win With the “It Works” Feature

Early technology markets reward products that accomplish something previously impossible, even when their branding, design, and usability remain crude. Andrew predicts that competition will later shift toward functionality, workflow integration, design, and brand as the category matures.

  • Breakthrough capability can outweigh weak branding in an early market.
  • AI startups have reached meaningful revenue unusually quickly.
  • Functional differentiation grows more important as competitors arrive.
  • Brand, design, and UX become decisive in later market stages.

all that matters is does it does it have the it works feature or not

Andrew Chen · 13:30

they just have to do something amazing that previous was you know couldn't have been done

Andrew Chen · 14:30
#ai startups#product adoption#branding#market maturity
Explainer20:30

After Video, Marketing Moves Into Interactive 3D Worlds

Media has progressed from text to images, video, and increasingly vivid interactive formats. Andrew argues that AI could reduce the enormous cost of building 3D worlds, allowing marketers to generate high-fidelity experiences as readily as they now create individual advertisements.

  • Each internet era has increased media vividness.
  • Video has become essential even for formats that began as audio.
  • Interactive 3D spaces combine people, agents, exploration, and problem-solving.
  • AI could make bespoke experiential marketing economically practical.

we sort of been marching from a from a content and media perspective towards more and more vividness

Andrew Chen · 20:30

there's nothing more Vivid than a 3D environment

Andrew Chen · 21:30
#interactive media#gaming#3d experiences#content
Explainer27:30

Personalized Campaigns Make Traditional A/B Testing Obsolete

A campaign with a few variants can be evaluated through familiar A/B tests, but one-to-one content produces too many unique treatments for manual analysis. AI will therefore need to monitor performance, adjust outputs, and manage follow-up sequences, shifting marketers toward indirect workflow supervision.

  • Infinite personalization undermines simple fixed-group experiments.
  • Performance monitoring must operate at machine scale.
  • AI may manage iteration and sequencing as well as generation.
  • Marketing work shifts from producing each asset to governing systems.

even that probably has to be managed you know via AI

Andrew Chen · 28:30

being a marketer is going to become much much more indirect

Andrew Chen · 28:30
#marketing operations#measurement#personalization#automation
Explainer41:00

Millions of Tiny AI Businesses Could Create the Next Mega-Platform

AI may make it economical to build specialized software for audiences of dozens or hundreds, enabling far more small businesses. Andrew says venture-scale opportunities may emerge in the shared platforms that help these niche operators build, distribute, and manage similar underlying workflows.

  • Small audiences can support profitable, purpose-built software.
  • Individual micro-businesses may not need venture financing.
  • Common infrastructure across niche products can become a scalable platform.
  • Unexpected niche applications sometimes grow into major companies.

this can only be a good thing I think for for the ecosystem

Andrew Chen · 41:30

is there enough commonality within all those products to build a platform that sits on top of everything

Andrew Chen · 43:00
#micro-saas#venture capital#platforms#vertical software

Story· 1

Story19:30

ChatGPT Helped Andrew Explain Venture Capital to His Parents

Andrew describes using ChatGPT in Mandarin to explain professional concepts to his Taiwanese parents when his own vocabulary was insufficient. He sees built-in translation and explanation as a path from linguistically fragmented markets toward a more accessible global audience.

  • AI can translate concepts rather than merely substitute words.
  • Generated explanations can bridge family and professional vocabulary gaps.
  • Internationalization may become an ordinary product capability.
  • Lower language barriers expand the addressable audience for marketers.

can you tell them what venture capital is

Andrew Chen · 20:00

we're going to get to a world where we're one Global audience

Andrew Chen · 20:30
#translation#internationalization#chatgpt#global marketing

Tool· 1

Tool36:00

Captions and Descript Replace Timeline-Based Video Editing

Andrew points to Captions and Descript as examples of AI-era production tools that challenge the traditional multitrack timeline. One adopts a more TikTok-like creation model, while the other lets users edit transcript text that remains linked to audio and video frames.

  • Traditional timelines are not the only viable editing interface.
  • Captions explores a mobile-native, TikTok-like creation paradigm.
  • Descript makes transcript editing the control surface for media.
  • Simpler interfaces allow more marketers to produce multimedia content.

you don't need to have a timeline

Andrew Chen · 36:00

the right format is actually editing you know the text that's in a document

Andrew Chen · 36:30
#video editing#captions#descript#creator tools

Takeaway· 2

Takeaway26:30

The Best Marketers Will Create Ideas Outside the Data Set

AI can rapidly reproduce established patterns, making competent creative work abundant and quickly commoditized. Andrew argues that human advantage will concentrate in ideas, stories, brands, and messages that are genuinely novel rather than statistical repetitions of existing material.

  • Generative systems make established creative patterns easier to reproduce.
  • Abundant competent output increases saturation.
  • Novel ideas remain disproportionately valuable.
  • Being first with an original approach can create a defensible advantage.

they view their job as they are supposed to write things write about ideas that don't exist in the data set

Andrew Chen · 27:00

if you are as a marketer able to do things that sit outside the data set that there will be a huge advantage

Andrew Chen · 27:00
#creativity#novelty#commoditization#competitive advantage
Takeaway30:00

AI Turns Functional Specialists Into Cross-Media Builders

Rather than viewing AI only as a replacement for an existing skill, Andrew highlights its ability to let specialists work beyond their traditional function. Writers may build applications, video creators may construct games, and nontechnical marketers may produce software without waiting for a separate development team.

  • AI lowers barriers between professional functions.
  • The original idea remains valuable even when execution becomes easier.
  • Individuals can attempt projects that previously required large teams.
  • Cross-functional range may matter more as competent single-format work becomes abundant.

AI can't give you new ideas but it can enable you to execu on your ideas much much faster

Kieran Flanagan · 32:00

you give the ability for that person to color Outside the Lines into other into other functions

Andrew Chen · 32:30
#career skills#ai coding#creativity#cross-functional work